Fruit Pro
Healthiest Automated Office Pantries
Shipping Information
At Fruit Pro, we provide a unique automated pantry solution that offers fresh fruits, fruit juices, and healthy snacks right at your premises. Please read our shipping policy carefully to understand that we do not ship products, as our service operates within your premises.
Shipping Information:
1. In-Premise Service: Fruit Pro is an in-premise vending unit installed within your premises. We do not offer shipping or delivery of products to external addresses. Our automated pantry solution is designed to be conveniently located within your facility, making it easily accessible to you and your staff.
2. On-Site Installation: Our team will handle the installation of the Fruit Pro vending unit at your location. You can choose a suitable and accessible location within your premises for the installation.
3. Restocking and Maintenance: Fruit Pro is responsible for restocking the unit and ensuring its proper maintenance. Our dedicated team will ensure that the vending unit is always stocked with fresh fruits, fruit juices, and healthy snacks.
Contact Information:
If you have any questions, need assistance with on-site installation, restocking, or have any other inquiries related to our in-premise automated pantry solution, please contact us at care@fruitpro.in
We are committed to providing you with a hassle-free, convenient, and healthy snacking solution at your premises. Thank you for choosing Fruit Pro as your pantry solution provider.
Refund Policy
At Fruit Pro, we take pride in providing a convenient and healthy pantry solution for our valued customers. Please review our refund policy carefully to understand the conditions under which refunds are available.
Refund Eligibility
Refunds will be considered under the following circumstance:
1. Product Discrepancy: If you encounter a situation where a product is not as described, or if you believe you have been charged for items that you did not remove from the unit, you may be eligible for a refund. To qualify for a refund, you must notify us within 24 hours of the issue by contacting our customer support team at care@fruitpro.in. In such cases, we will require clear evidence, such as photographs or detailed descriptions of the issue, for assessment.
Refund Exclusions
Fruit Pro does not offer refunds for the following situations:
1. Change of Mind: We do not provide refunds for changes in your preferences or due to a change of mind after items have been removed from the unit.
2. Refunds for Partial Usage: Refunds are not available for products that have been partially consumed or removed from the unit and then placed back inside.
Refund Process:
To request a refund for eligible circumstances, please follow these steps:
1. Contact our customer support team at care@fruitpro.in within 24 hours of identifying the issue with detailed information and any necessary supporting documentation.
2. Our team will assess your refund request and may request additional information or evidence.
3. If your refund request is approved, we will process the refund within a reasonable timeframe. Please be aware that the time it takes for the funds to be returned to your account may vary depending on your payment method and financial institution.
Contact Information:
For any grievances, questions, or refund requests as per the conditions outlined in this policy, please feel free to contact our customer support team at care@fruitpro.in
We are dedicated to providing you with the best possible experience with Fruit Pro automated pantry solution. Your satisfaction is our top priority, and we are here to address any concerns you may have. Thank you for choosing Fruit Pro as your pantry solution provider.